HR Technology Strategy & Project Management
At HRL, it is our belief that the technology should support you, not you support the technology. When asked to become involved with a technology project, we work with our clients to identify the best way to support their successful execution. Maybe they need a lot of support – or maybe they just need project management. At HRL, we’re risk management and efficiency – so the tools we bring to the project depend on the client’s need…
- Building a long range vision and strategic plan?
- Determining how well customers are serviced?
- Assessing the technology landscape and market?
- Analyzing the problem with current operations?
- Solution development?
- Selling the idea to the C-level and stakeholders?
- Evaluating vendors?
- Need strong program or project management?
- Change management? Communications? Training?
We have helped our clients with all of these questions by leveraging our experience, our tools, and our risk management methodology to create a plan for moving forward that has strong validation, return on investment, and credibility with the C-Suite.
Strategic Planning for technology can be facilitated through multiple tools – one of which is a “needs assessment study” using an assessment process that follows these general steps…
The values of conducting a technology assessment are –
- documentation of the current state of operations which will support the change management process behaviorally and systemically
- identification of existing opportunities to improve operations immediately
- prioritization of requirements and needs
- documentation of business requirements for a solution provider’s consideration and commitment
- assessment of the offerings of the marketplace and their strengths and weaknesses
- comparison of cost vs. ROI vs. benefits
- strategic planning for resources, funding, and stakeholder impact
- increased credibility with executives, Finance, and stakeholders
Implementation, once a solution has been chosen, generally follows these steps:
While the above process looks pretty straightforward, it actually looks more like the process below…
Implementation of technology moves along a path, but with lots of ups, downs and risks that impact its execution and have to be managed to achieve budget and timing goals. From experience with over 700 projects, HRL’s consultants know the value of strong project management and how it can help smooth the implementation process, minimize surprises, and protect credibility.
Valuable points to remember for your technology initiative are:
- Your greatest leverage is before you sign the contract. Conducting the research before the vendor selection ensures you know what you are buying.
- Your business requirements should be thoroughly documented and thoroughly understood and agreed upon by any vendor involved – and 80-90% of it before you sign the contract.
- Your internal processes and data may require attention before you are ready for new technology. This should be part of your strategic planning and the implementation project plan.
- Your vendor’s goal is a successful project – just as yours is. The definition may be different. Make sure expectations are clear, documented and signed off.
Our primary objective is to ensure the technology supports your organization’s business practices most effectively and the project is successfully executed to achieve your return on your investment – in technology and in HR Logistics as your partner.
Check out our case study using HRL’s HR Technology Strategy and Project Management services.